800 ODD JOBS™ is honored to connect homeowners and home service professionals to complete home projects. To ensure that we’re providing the best experience for all, we require that 800 ODD JOBS™ Franchise owners and homeowners alike uphold our core values:
Don’t discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. 800 ODD JOBS™ adheres to a strict zero-tolerance discrimination policy.
As 800 ODD JOBS™ Franchise owners, ensure that you’re providing good customer service and producing quality work at a fair price. As a homeowner, be considerate of pros’ time and money. Also, be fair in giving pros the reviews they’ve earned and deserve. 800 ODD JOBS™ Franchise owners are required to maintain a quality review average of above 4.5 stars out of 5 stars or may be eligible for sanctions for impacting our brand reputation.
800 ODD JOBS™ Franchise owners must answer calls, texts and emails in a timely manner. Show that you value each other’s time by being present and punctual for all appointments. Never leave someone wondering how to reach you or where you are.
800 ODD JOBS™ Franchise owners and homeowners must honor your agreements and be honest about your expectations and limitations. As an 800 ODD JOBS™ Franchise owners, be honest if a job is outside your skill-set or licensing. As a homeowner, be honest if you have no intention of completing a project. Always be upfront if something isn’t going as agreed upon or planned.
Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.
Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.
800 ODD JOBS™ reserves the right to sanction and/or remove any franchisee who in our sole determination egregiously fails to follow these core values on our website and in our franchise agreement.
A fully insured and bonded independently owner operated national services company.